At AARBAB, we stand by the quality and care that goes into every stitch. If you're not fully satisfied, we make returns and exchanges simple and fair.
Return Period: You can request a return or exchange within 14 days from the date of delivery.
Return Eligibility: The item must be unused, unworn and in its original packaging. All tags must be attached. Items bought on final sale can't be returned.
Refund Process: We accept card payments only (no Cash on Delivery, Tabby or Tamara). Debit/Credit Card payments are refunded to the same card within 5–7 business days after your return is approved and inspected. Processing times may vary depending on your bank.
Exchange Policy: We offer a one-time size exchange for the same product, subject to availability. If your preferred size is unavailable, you can choose a refund instead.
Return Shipping: Returns and exchanges are free within the UAE and GCC (Saudi Arabia, Kuwait, Qatar, Bahrain and Oman). AARBAB covers the cost of shipping your return to us and of sending your new size. For international orders outside the UAE and GCC, the customer pays the cost of shipping the item back to us. On an exchange, we send your new size at no extra charge.
Damaged or Wrong Items: If your order arrives damaged or you received the wrong item, email info@aarbab.com within 14 days of delivery with your order number and photos. We will replace the item or refund you, at no cost to you.
Non-Returnable Items: For hygiene reasons, socks cannot be returned or exchanged.
Return Procedure: Email info@aarbab.com with your order number and reason for return. Our team will confirm eligibility and share return instructions. Once your item is received and approved, your refund or exchange will be processed.
AARBAB reserves the right to refuse returns that do not meet these conditions.
Aarbab Official LLC, Shams Business Center, Sharjah Media City Free Zone, Al Messaned, Sharjah, UAE.